As a customer with only a credit product, can I open a retail account?

Yes. Customers who only have a credit product can open a retail current account directly in the mobile app.

How do I open the account?

To open the account, follow these steps:

1. Go to the Home screen

2. Select Products (bottom navigation menu)

3. Click Add new product

4. Choose Retail current account

5. Review the initial information and click Continue

6. Confirm your contact details (email address and phone number)

7. Accept the required consents

After completing these steps, the account will be opened in the app.

Important information regarding the payment card

For customers who have credit products, the payment card is not issued automatically after opening the retail account.

The card must be ordered manually in the mobile app.

How do I order the card?

After opening the account:

1. Go to your newly opened account in the app

2. Select the option to order a payment card

3. Follow the instructions displayed on the screen

If needed, our support team can assist you with this process.