How is the customer’s monthly loan payment collected?
The customer deposits the payment amount into the loan repayment account.
On what day of the month is the customer’s loan installment collected?
The customer can choose any day of the month between the 1st and the 25th. Days 26 through 31 are not available.
First installment due date: The system automatically calculates the date of the first payment based on the contract date and the selected repayment day.
Minimum time until the first installment: 15 days.
Maximum time until the first installment: 45 days.
Can the customer make an early repayment of the loan, and will they incur additional costs for doing so?
The loan can be repaid early in full, or the principal can be overpaid, without any additional costs.
Can the customer change the amount of the loan installment?
Yes, the installment can be reduced through an early partial repayment of the principal or, in certain situations, through debt restructuring.
Can the customer extend the repayment period of their loan?
No, this option is not available.
What happens if the installment due date falls on a non-working day?
If the installment due date falls on a public holiday or a Saturday, the due date is postponed to the next business day.
What happens if a customer fails to make a loan payment on time?
If a payment is overdue, the bank will charge late payment interest and send the customer a notice to pay the outstanding balance.
What are the consequences for a customer if they are late on a loan payment?
Late payments result in penalty interest charges, damage your credit history, and lower your BIK credit score.
Where can a customer check their loan repayment schedule?
Customers receive their repayment schedule along with the loan agreement and can also find it in the UniCredit Bank mobile app.
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