A customer who does not use PSD 2.0 must provide 6 months of bank statements and confirmation from ZUS regarding contributions paid. In some cases, an analyst may request additional documents. Applications submitted via the mobile app or website can only use income confirmation from PSD 2.0. If a customer submits documents in a format other than PSD 2.0 (e.g., PDF files), they can currently only be uploaded at a branch or through a broker.
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