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General (14)

In what languages do we provide customer service?

Modified on Fri, 8 Aug at 1:50 PM
How to contact the Bank?

Modified on Sun, 5 Oct at 10:58 AM
How to recover access to the app if it has been blocked?

Modified on Sun, 5 Oct at 10:58 AM
Is the FAQ section always up to date?

Modified on Fri, 8 Aug at 3:18 PM
How to file a complaint/claim?

Modified on Sun, 5 Oct at 12:44 PM
How do I open the chat?

Modified on Sun, 5 Oct at 10:58 AM
Is the app secure?

Modified on Fri, 8 Aug at 2:23 PM
What does “ fair usage” mean?

Modified on Tue, 12 Aug at 6:51 PM
My case has been escalated - what does that mean?

Modified on Fri, 8 Aug at 2:28 PM
What are the available hours for the chat in the app?

Modified on Fri, 3 Oct at 4:01 PM

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