There are several ways to contact the Centrum Wsparcia UniCredit:
- In-app chat—the recommended and fastest way to contact our Centrum Wsparcia. Chat is available on business days, Monday through Friday, from 8:00 a.m. to 8:00 p.m.
To start chatting in the app, click on the “Skontaktuj się z nami” icon, which is available in the top right corner of the app on every screen. Then click on the option at the bottom of the screen “Chat online” and connect with us! We will be happy to answer any questions you may have.
- In-app helpline - it is available on business days, Monday through Friday, from 8:00 a.m. to 8:00 p.m.
To call us in the app, click on the “Skontaktuj się z nami” icon, which is available in the top right corner of the app on every screen. Then click on the option at the bottom of the screen “Zadzwoń do nas” and connect with us! We will be happy to answer any questions you may have.
- Email - info@unicredit.pl - requests sent by email require additional identity verification. Information about the verification process will be provided after contact is established with the responsible consultant.
Attention! If you have detected unauthorized activity on your account and you cannot log in or contact us via the in-app chat, you can request to have your account or payment card blocked using the specially designed fraud-reporting form on our website: LINK
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