How can I access chat to talk with a bank consultant?

Log in to your Sole Proprietorship account and proceed as follow:

Method 1: Quick Access

1. Tap the Contact icon in the top-right corner of your screen.

2. At the bottom of the screen, select:

   • Chat online to speak with a live agent
     
     

Method 2: Via the Menu

1. Tap the More tab in the bottom menu bar.

2. Scroll down and select your preferred chat option (Chat online).
   
   

In case you have difficulties logging to your account, you can also contact us as an unlogged Customer. On the main screen after opening your UniCredit application click on a speech bubble icon at the right top of the page. You can the choose the option "Chat online".